For all types of reservations, full payment is required.
Reservation policy
- Minimum of (2) two nights required for a reservation.
- Please note that (3) three nights are required on long weekends: St-Jean, Canada Day, Labour Day, etc.
- Please note that dogs are allowed except on the beach and in hotel rooms.
- PITBULL-type dogs are prohibited.
- Campsites are for 2 adults and minor children from the same family. To register additional persons, please add them at step 3 of your reservation.
- Campsites: Arrival 4:00 pm / Departure 11:00 am
- Ready-to-camp and hotel room reservations: Arrival 4:00 pm / Departure 11:00 am
- All cottages, cabins are non-smoking, bedding not included, you must bring your own bedding, linen, and pillows (see reservation site for what to bring).
- All hotel rooms are non-smoking, and pets are not allowed.
- We always keep a few sites for telephone reservations. Call to see if we still have availability.
- Important: if you encounter any problems when booking online, please write to info@campingroyalpapineau.com or call 819-766-2826 ext. 1 or 2.
- We will correct any errors and send you a new confirmation.
- Please note that you will be called automatically if your reservation does not meet the required criteria.
Cancellation policy
Campsite
Your reservation can be cancelled up to two (2) weeks before the arrival date for campsites. A cancellation fee of $20.00 + taxes will be charged and the balance will be refunded. No refunds of deposit outside of this period.
Ready-to-camp and Hotel
Your reservation can be cancelled up to four (4) weeks before the arrival date for ready-to-camp and hotel rooms. A cancellation fee of $20.00 + taxes will be charged, and the balance will be refunded. No refunds of deposit outside of this period.
Note :
Service charges and cancellation fees are non-refundable under any circumstances.
The receptionist is responsible for applying the above points systematically to all reservations.
Cleaning charges, if applicable
Please note that you are responsible for keeping your ready-to-camp, hotel room clean. If damage, cigarette or marijuana odors or missing items are noted, we reserve the right to charge the $200 fine directly to your credit card without notice.